Social media has exploded in recent years, letting people engage in traditional activities in an exciting online arena.
So, it’s no surprise that companies of all shapes and sizes are jumping on the bandwagon and attempting to tap into this powerful source of marketing potential.
However, leaping in head-first can often be a disaster for those who are unprepared for the unique challenges of the field.
1) Establish Goals for Your Social Media Activities
Many brands and businesses are keen to jump on the social media train without knowing exactly why. Therefore, an important first step is to identify the objectives you wish to achieve with your social presence.
If you’re a first-timer, it’s best to err on the side of caution and set modest goals where the return on investment can be easily identified.
Some good examples include:
- Listening to chatter about your brand, competitors or sector
- Using social media as a customer service tool
- Generate web traffic
- Enhance interaction
- Get more customers into the brick-and-mortar store
2) Integration With Other Activities
By tying social media with campaigns conducted via other web properties, email or even physical communications, you can enhance its effectiveness.
However, social channels can’t be treated like a traditional channel and you have to play to the strengths of the format with more of a focus on engagement and platform growth over time than on generating immediate sales.
3) Assess Your Results
After a period of time, you should aim to evaluate your progress on social.
Compare what you’ve achieved against the goals you set, and see how they stack up. If you’ve achieved or surpassed these – you may want to think about expanding your activities.
If you’ve fallen short, try and investigate why and see what you could do differently.
One good step at any stage throughout this process is scoping out your competitors. This can provide valuable intelligence on how they’re using social channels, what they’re doing well, and maybe what they’re not doing so well.
If you need help managing your social media, feel free to fill in the contact form to the right of this page and one of our representatives will contact you as soon as possible. It’s more affordable than you think at under $40 per week for a full social media management solution.